Data Deletion

• Posts and drafts: open the calendar, select a post, and choose Delete. This removes the post and its delivery records.
• Connected channels: open Channels and choose Disconnect next to a channel. This deletes the stored access token and account identifiers for that channel.
• Workspace members: owners and admins can remove members from Settings. Pending invitations can be revoked there too.

Account and workspace deletion is handled by our team so that we can verify the request and remove every related record. To request deletion:

• Email privacy@micassa.online from the email address associated with your Micassa account.
• Use the subject “Data deletion request” and tell us which workspace names should be deleted.
• If you cannot access that mailbox, explain the situation and we will work with you to verify ownership another way.

We acknowledge requests within 7 days and complete deletion within 30 days, unless a longer period is required by law. We will confirm by email when the deletion is complete.

If you connected a Threads account, Micassa stores your Threads profile ID, username, avatar URL, and an OAuth access token, together with the posts you created for that channel. To delete this data:

• Disconnect Threads in Micassa under Channels, which deletes the stored token and identifiers immediately.
• You can also remove Micassa’s access in your Threads or Meta account settings (Apps and websites). Revoking access there stops future API calls but does not delete data already stored by Micassa, so please also disconnect in Micassa or email us.
• To delete all data associated with your Micassa account, follow the email process in section 2.

• Your account record, name, email address, and password hash.
• Workspace memberships, invitations, and role assignments.
• Posts, drafts, media links, delivery records, and error logs tied to your content.
• Connected channel records, access tokens, and external account identifiers.
• Active sessions.

We may retain a limited set of records where we are legally required or need them to resolve disputes and prevent abuse, such as security logs, fraud-prevention records, and financial records if paid plans are used. Aggregated metrics that cannot identify you may be kept. Retained records are deleted when the applicable retention period ends.

Data deletion requests and questions: privacy@micassa.online. General support: support@micassa.online. See also our Privacy Policy.